Simplefy Merchant Services - Credit Card Processing - Business Cash Advance - Gift Cards - ATM Machines - Credit Card Terminals and Point of Sale - POS Systems

Call Now to Start Accepting Credit Cards Today!

(888) 341-2999



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Support Information

Merchant PCI Resources
Merchant PCI Resources

The PCI Security Standards Council website provides a wealth of PCI related information including instructions, guides, forms, security information and more!

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PCI Compliance Guidebook
PCI-Guidebook

Instructions on how to enroll, login, change information, navigate SAQ's and perform other tasks within your Trustwave Dashboard as well as a list of other resources.

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Merchant Services Terminal and Point of Sale Manuals
Terminal and POS Manuals

Links to help manuals, cheat sheets and support services for Credit Card Terminals, POS Systems, Virtual Terminals and Smartphone Applications.

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Merchant Services Glossary of Terms
Merchant Services Glossary

The Merchant Services Glossary provides informative definitions of key terminology used in the Credit Card Industry.

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Support Phone Numbers

Simplefy Merchant Services Support Phone Numbers
Superior Customer Care

Simplêfy makes it easy to get started and assists you every step of the way in setting up your merchant account and credit card processing terminal, Point of Sale (POS) system or cash register, Virtual Payment Gateway, eCommerce store, or mobile payment application all at competitive industry rates, plus we provide exceptional personal assistance and support in addition to that that is commonly provided by other companies in the industry.

We are here to help you!

If you need assistance, please contact us at (888) 341-2999 during our normal business hours of 9:00 AM to 5:00 PM Pacific Standard Time (PST) Monday through Friday. We are closed on National Holidays.

Additional Support Phone Numbers
(Please have your Merchant ID Number Ready before calling!)

Account Changes & Processing Questions - Call 1-866-597-5721

Authorization Center (Voice Auth VRU & Code 10 Operator) - Call 1-800-228-1122

Security Questions - Call 1-800-588-7545 (M-F 8:30 AM - 5:30 PM EST)

American Express® - 24 Hour Support - Call 1-800-528-2121

Apriva® Help Desk - Call 1-866-277-4828

Authorize.net® - Call 1-800-228-0210 Option 1

Card Terminals - POS Help Desk - Call 1-800-228-0210

Discover® - Call 1-800-347-2000

eProcessing Network® Customer Service (8am - 5pm CST) - Call 1-800-971-0997

24/7 email support - support@eprocessnetwork.com

Global Gateway® - Call 1-888-477-3611

Request Assistance!