Support
31858 Castaic Rd. #331
Castaic, CA. 91384
1-888-341-2999
Copyright © 2019 Simplefy, Inc. All Rights Reserved!
Merchant PCI Resources
The PCI Security Standards Council website provides a wealth of PCI related information including instructions, guides,
forms, security information and more.
PCI-Guidebook
The PCI Security Standards Council website provides a wealth of PCI related information including instructions, guides,
forms, security information and more.
Terminal and POS Manuals
Links to help manuals, cheat sheets and support services for Credit Card Terminals, POS Systems, Virtual Terminals and
Smartphone Applications.
Simplefy, Inc is a registered ISO of Wells Fargo Bank, N.A., Concord, CA.
We are here to help you!
If you need assistance, please contact us at (888) 341-2999 during our normal business hours of 9:00 AM to 5:00 PM Pacific Standard
Time (PST) Monday through Friday. We are closed on National Holidays.
Additional Support Phone Numbers
(Please have your Merchant ID Number Ready before calling!)
Account Changes & Processing Questions - Call 1-866-597-5721
Authorization Center (Voice Auth VRU & Code 10 Operator) - Call 1-800-228-1122
Security Questions - Call 1-800-588-7545 (M-F 8:30 AM - 5:30 PM EST)
American Express® - 24 Hour Support - Call 1-800-528-2121
Apriva® Help Desk - Call 1-866-277-4828
Authorize.net® - Call 1-800-228-0210 Option 1
Card Terminals - POS Help Desk - Call 1-800-228-0210
Discover® - Call 1-800-347-2000
eProcessing Network® Customer Service (8am - 5pm CST) - Call 1-800-971-0997
24/7 email support - support@eprocessingnetwork.com
Global Gateway® - Call 1-888-477-3611